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TEAM Solutions

Sign in to your national sales office

TEAM Solutions sets up your chain's office and adds your team. Sign in, switch to the office, and you see only your chain's properties.

For national sales officesUpdated

Before you start

  • Your work email, added to your chain office by TEAM Solutions.

Step by step

  1. Step 1: Accept your invitation

    New to TEAM Solutions? Open the invitation email and create your login from it. If you already have a TEAM Solutions login, you are added to the office directly and there is nothing to accept.

  2. Step 2: Sign in

    Sign in on the TEAM Solutions sign-in page with the email your office was set up with.

  3. Step 3: Switch to your office

    The top of the sidebar shows the organization you are working in. If it does not show your office with National Sales Office under it, open it and pick your office under National Sales Offices, or click Join under Invitations.

  4. Step 4: Start from your dashboard

    Dashboard

    Your dashboard shows your chain's coverage, the events waiting on a selection from your office and your newest hotels on TEAM Solutions.

How your office works

TEAM Solutions sets up your office for your chain and adds its members. Sales offices do not sign themselves up. Your office sees your chain's hotels and your chain's property directory, and nothing from any other chain.

What is in your menu

  • Dashboard: your chain's coverage, the events waiting on you and your newest hotels on TEAM Solutions. See Read your chain dashboard.
  • Events: the events your office has been sent. Open one to review it and put properties forward. See Review an event opportunity.
  • Hotels: your chain's hotels on TEAM Solutions, with their profiles.
  • RFPs: every RFP your chain's hotels have received. You can answer one for a hotel. See Respond to RFPs for your chain's hotels.
  • Contracts: your chain's hotel contracts and where each one stands.
  • Action Items: everything waiting on your office, with a count beside it in the menu. See Clear your action items.

Common questions

How do I add a colleague to our office?

Call or email TEAM Solutions support with their work email and we add them to your office. Someone new to TEAM Solutions gets an email invitation. Someone who already has a login is added directly.

Will I see other chains' properties?

No. Your office is tied to your chain. Every list, event page and action is limited to your chain's hotels and property directory, and that limit is checked on our servers, not just hidden on screen.

I signed in but do not see my office. What now?

Open the organization switcher at the top of the sidebar. Your office is listed under National Sales Offices, or under Invitations with a Join button if you have not accepted it yet. Still missing? Check that you signed in with the email your office was set up with, then call or email us.

Which emails does our office get?

Everyone in your office gets a New Event Opportunity email when TEAM Solutions first sends an event's RFP to hotels. You are also copied on the RFP invitations sent to your chain's hotels for that event.

Still stuck?

Call or email our support team.

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