Pick hotels near the venue, add a name and email for any hotel we have no contact for, and submit. Then your office sees which RFPs your hotels haven’t answered.
For National Sales Offices
Tournaments need rooms. Your hotels have them.
Your office gets the city and dates of new tournaments by email. You pick which of your hotels should take part. We send the invitations and pre-build profiles for hotels new to TEAM Solutions.
Hotels pay TEAM Solutions a commission on the room rate, set in each hotel’s contract. Your office pays nothing.
Our track record
- 500 plus events managed
- 1 million plus reservations serviced
Video transcript
Tournaments need rooms. Your hotels have them.
But hotels are tired of building yet another profile.
Meet TEAM Solutions for national sales offices.
When a tournament needs rooms, your office gets the city and dates.
Pick the properties closest to the venue, and see where each hotel stands on the RFP.
Your own system? Export the RFP in one click.
Then we send the invitations, and pre-build profiles for hotels new to TEAM Solutions.
Your hotels just check the details, fix anything off, and respond.
From there, the rest runs online: proposals, e-signed contracts, a first-night virtual card, and pickup reports.
Trusted by US Squash. Hosted by hotels from Hilton, Marriott, IHG and Hyatt brands.
We bring the groups. You bring the rooms. Book a demo.
How it works
From a new tournament to a signed contract
Step 1: Get the tournament email
Once we set up your office, the email arrives when a tournament starts sourcing hotel rooms. It has a Select Your Hotels button.
Step 2: Pick hotels near the venue
Your office sees your own chain’s hotels and their distance from the venue. For those already on TEAM Solutions, it also sees where each stands on the RFP.
Step 3: Your hotels check and respond
A hotel new to TEAM Solutions gets an invitation once its profile is built. It checks the details, fixes anything off, then responds to the RFP or declines it.
Lakeside Spring Classic 2027Orlando, FL, Mar 12 to Mar 15, 2027
Sample| Hotel | Distance | RFP status |
|---|---|---|
| Lakeside Suites Orlando | 0.4 mi | Not invited |
| Harbor Point Hotel | 1.2 mi | Invited |
| Cedar Landing Hotel | 2.3 mi | Responded |
| Willow Bay Suites | 3.8 mi | Contracted |
Keeping your own process? Export the RFP in one click and log it in your own system. Your hotels still answer the RFP on TEAM Solutions.
Download a sample RFPThen the rest runs online for your hotels
- Proposals and counters
Each hotel sets its own rate and terms, and can counter.
- E-signed contracts
The hotel signs a TEAM Solutions contract with those terms in it.
- Virtual card for first-night charges
The hotel charges it at check-in, for the amount the rooming list shows. See how your hotels get paid
- Rooming lists and weekly pickup reports
Both reach the hotel by email. The Monday report shows the days left to cutoff, and the online rooming list shows any rewards number a guest enters at checkout.
Who does what
The signature stays with the hotel
Your office
- Picks which of your hotels should take part.
- Is copied on each invitation we send to your chain’s hotels.
- Sees your chain’s hotels, never another chain’s, and no other chain’s office sees yours.
- Sees the RFPs your hotels haven’t answered by the due date, with the days overdue.
Never signs.
Your hotels
- Check their own profiles and answer the RFP on TEAM Solutions.
- Each signs its own contract with TEAM Solutions.
- Add their own confirmation numbers to the rooming list.
- Charge the virtual card at check-in, for the amount the rooming list shows.
- Report each stay after the event: checked in, no-show, early departure or extended stay.
TEAM Solutions
- Sends the invitations and pre-builds profiles for hotels new to TEAM Solutions.
- Runs booking and payment.
- Emails each hotel on any morning it has new bookings, and sends a pickup report every Monday.
- Emails each guest the hotel’s confirmation numbers.
Commission and payment
How your hotels get paid
Each hotel sees the commission in the RFP and can counter it. By default, commission is on the full room rate. If your brand’s policy is commission net of the rebate, the contract can say so.
Night one, prepaid
Guests prepay night one for every room when they book.
One card for the event
Each hotel gets its own virtual card for the event. Its limit updates with every booking, refund and dispute.
Exactly what to charge
The rooming list shows what to charge the card for each room. Guests pay the remaining nights, their taxes and incidentals at the desk, as usual.
Commission comes out of night one
Commission for the whole stay, plus any rebate the hotel funds, comes out of the night-one payment. On a long stay, the two can add up to more than night one’s rate. Then the hotel gets one invoice for the difference, after it reports its stays.
Send this video to your hotels
Read the transcript
When tournament guests book your hotel through TEAM Solutions, how do you get paid?
It starts with night one. Guests prepay it for every room when they book.
Then your hotel gets one virtual card for the event, usable only at hotels.
It turns on once there's something to charge, and its limit updates with every booking, refund and dispute.
Your rooming list shows exactly what to charge the card for each room.
That's night one, less commission and any rebate you fund.
Charge it when the guest checks in.
Remaining nights, their taxes and incidentals are paid at your desk, as usual.
A late cancellation or a no-show keeps night one on the card.
If a guest disputes the night-one payment with their bank, it's against our charge, not your merchant account.
While it's open, every room on that payment comes off the card, marked Disputed. If the dispute is won, they return to the card.
Commission and any rebate you fund apply to every night of the stay.
On a long stay, they can add up to more than night one.
Then the card covers zero dollars for that room.
The difference is one invoice after you report the stays, due in 30 days.
We bring the groups. You bring the rooms.
Book a demo.
Cancellations, no-shows and disputes
By default, a guest who cancels 72 hours or more before check-in gets a full refund. Each hotel’s contract can set a different window.
Late cancellations and no-shows keep night one on the card.
A guest’s bank dispute of the night-one payment is against our charge, not the hotel’s merchant account.
Security and data
Guests pay on Stripe’s hosted checkout.
We never store guest card numbers.
No hotel sees another hotel’s rooming lists.
Roles limit who can see a hotel’s full virtual card number.
Go deeper
Answers on video, each under two minutes
Where each of your hotels on TEAM Solutions stands on the RFP, the contract each hotel signs, and the booking and payment we run.
A percent of the room rate, written into each hotel’s contract and netted from night one, with one invoice when a long stay needs it.
How night one is paid. When to charge the card. How commission works. What happens on a late cancellation, no-show or dispute. Who sees card details.
We contract the room blocks. Players and families book from one link per event, and hotels get a pickup report every Monday.
Questions
What offices and hotels ask
Your office
What emails will our office get?
Once we set up your office, it gets one email per tournament, when the tournament’s RFP first goes out. The email has the city, the dates and a link to pick hotels. Your office is also copied on each invitation we send to your chain’s hotels.
What if one of our hotels is new to TEAM Solutions?
We pre-build its profile, so the hotel doesn’t start from a blank one. We send its invitation once the profile is built.
Your hotels
What happens while a guest disputes the night-one payment?
While the dispute is open, all the rooms on that payment come off the card and show as Disputed on the rooming list, so the desk knows not to charge the card for them. If we win the dispute, those rooms return to the card.
Book a demo call
We bring the groups. You bring the rooms.
On the call, we show your team the screens your office and your hotels use, and where our tournaments take place. We answer your questions on fees, contracts and setting up your office. Invite anyone who should be there.
Hotels pay TEAM Solutions a commission on the room rate, set in each hotel’s contract. Your office pays nothing.
Selling for one hotel or an ownership group? Book the same call, or see our page for hotels.
Book a 30-minute call (opens in a new tab)
Prefer email? Send a request
TEAM Solutions was born from expertise in youth sporting events. Our team brings backgrounds in hotels and destination tourism.
The team
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Andy Carl- Founder and Owner, focused on business development
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Christine Dunn- Client & Guest Relationship Manager
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Andrea Halfinger- National Sales Manager, with a background in sports commissions
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Allie Plymyer- Customer Support Specialist
Questions? Call 1-866-588-7774, Monday to Friday, 9am to 5pm ET.
