For CVBs and sports commissions
You bring the event to town. We handle the housing.
TEAM Solutions handles housing for sports events. We ask hotels near the venues for offers, sign the hotel agreements and give families one booking page.
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Our track record
- 500 plus events managed
- 1 million plus reservations serviced
Your destination gets its own view. Your events, pickup at your hotels and room nights after each event, hotel by hotel.
Trusted by US Squash, U.S. Futsal and USA Artistic Swimming
How it works
Housing for the events you host
What an event owner gets when its event is housed with us.
Hotels near the venues
Our team sends an RFP to hotels near the event’s venues, with the dates and the rooms needed each night.
The hotel’s own terms
Each hotel answers with its own rates and terms, and signs its agreement online.
One booking page
Families book on the event’s booking page, with hotels sorted by distance to the venues.
Stay to play, said up front
When an event is stay to play, families accept its notice before they book.
Team holds
Team managers can hold rooms for their team and share one link.
Pickup the event owner sees
The event owner sees pickup by hotel and division, gets a pickup report every Monday, and gets an alert a week before the cutoff when pickup runs low.
Hotels report each stay
After the event, each hotel reports how each stay went: checked in, no-show, early departure or extended stay.
Your destination view
A view built for your destination
Your events and your hotels, from the bid to the room night report.
Your events in one place
Your sports events with their dates, venues and contracted room nights, by arrival month. Each one in its booking window shows On Track or At Risk.
Your city’s hotels, put forward
Chains and independents near each event’s venues. Put them forward and see where each one stands, from Not invited to Contracted.
Pickup at your hotels
Rooms taken against each hotel’s block while booking is open, with the booking pace and the days left to the cutoff.
Room nights after the event
Booked and occupied room nights by hotel and by night, as each hotel reports its stays, with your peak night, length of stay and guests per room.
Where visitors come from
Visitors by state, from the billing address families enter at checkout, with your out-of-state share.
Ready for your board and your CRM
A CSV for your CRM, a CSV of inputs for your impact model, and a board summary as a PDF.
Your view shows counts and totals, never guest names or contact details, as the event owner’s pickup report does.
Who does what
Four roles, one event
Your destination
- Brings the event to town
- Puts its hotels forward
- Follows pickup and room nights in its view
The event owner
- Runs the event
- Shares the booking link with teams and families
- Sees pickup on its dashboard
TEAM Solutions
- Sends the RFP to hotels near the venues
- Signs the hotel agreements
- Runs the booking page and the pickup reporting
Hotels
- Answer with their own rates and terms
- Report each stay after the event
Getting started
Start with one call
Tell us about your destination, and we set up your view around your hotels.
You bring
- The events you host or are bidding on
- The hotels you work with
- The report your board asks for
We bring
- Housing for an event, when its owner chooses us
- Your destination view, with your city’s hotels, chains and independents
On the call, we ask
- Which report format your board and your impact calculator take
- Whether you pay incentives on verified room nights, and what proof you need
- How many hotels you work with
- Who at your office uses the view: sales, services or research
Questions
What destinations ask
Do you replace our housing office?
No. We handle housing for the events that choose us. If your office runs housing, tell us how you work and where a shared view would help.
Which hotels get the RFP?
Hotels near the event’s venues. Our team adds them, and the event owner can tell us which hotels it wants. Your destination puts its own hotels forward from its view.
Can our hotels say no, or set their own terms?
Yes. A hotel can decline the RFP, or answer with its own rates and terms.
Who sees guest details?
Your destination sees counts and totals: events, room nights, pickup and visitors by state. It never sees guest names or contact details, and neither does the event owner’s pickup report. On a room block’s own page, the event owner and the team holding that block see the guest name and dates of each booking made into it.
What does it cost the event owner?
There’s no fee for the event owner’s organization. Hotels pay us a commission.
Can we see pickup before the cutoff?
Yes. While booking is open, your view shows pickup at each of your hotels and how fast rooms are going. The event owner sees pickup on its dashboard too, and gets a report by email every Monday.
Do you do stay to play?
We can show a stay-to-play notice when the event owner asks for it: our team turns it on for the event. Families see it on the booking page and at checkout, and accept it before they book. The policy itself is the event owner’s.
Book a call
Bringing an event to town? Let’s talk.
On a 30-minute call, tell us about your destination and the events you host. We walk you through how housing runs for an event at your hotels, and what your destination view shows. Invite anyone who should be there.
Know an event owner? Send them our page for event organizers
Your hotels asking how it works for them? See our page for hotels
Who you’ll work with
Built by people from youth sports, hotels and travel.
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Christine Dunn
Client & Guest Relationship Manager
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Allie Plymyer
Customer Support Specialist